01
Subscriptions and payments
- —PRO access not activated after payment.
- —Cancellation, renewal, duplicate charge or refund request.
- —Payment method and invoice management through the Stripe portal.
02
Privacy and account
- —Access, correction or deletion of personal data.
- —Login problems or suspected unauthorized access.
- —Questions about the Privacy Policy.
03
Editorial corrections and sources
- —Factual or translation correction.
- —Broken link, removed document or incorrect attribution.
- —Suggestion of a relevant public source.
04
Support safety
Never send passwords, full card numbers, CVV codes or API keys. Account email, date, amount and last four digits are normally sufficient to identify a charge.